When it comes to online booking, there are a few key features that you should look for to ensure that the system is well-suited to your business. One of the most important features is appointment scheduling in a calendar. This feature allows you to manage appointments with clients. It allows both you and your clients to create bookings, including the ability to select the date and time, the service, and the worker. It helps to streamline the booking process and increase your clients' convenience.
Another important feature to look for is staff management. With this feature, you can manage your staff's availability and assign them to specific services. This can help to improve staff productivity and ensure that customers are receiving the best possible services.
Another key feature to consider is customizable scheduling settings. This allows you to set up custom booking rules, such as how bookings are confirmed (automatic/manual) or booking cancellation policy. This can help keep your business running smoothly and ensure that you are able to meet the needs of your customers.
Automatic reminders are also a great feature. This allows you to set up automatic reminders for customers so they don't forget their booking. This can help you reduce the number of no-shows and ensure that you are able to make full use of your staff's time.
Finally, booking forms and booking websites are a feature that can be revolutionary for your business. Online booking systems usually provide you with custom booking forms or even a booking website to book your customers, such as Reservio's Booking Website
. This boosts your online presence and you can reach a much wider range of customers.