Walk clients through each step of the customer journey
Provide clients with a more personalized experience and keep them updated at every stage of their reservation, from confirmation and changes to appointment reminders.
- Make sure your clients show up at the scheduled time
- Stay in touch with clients on a regular basis and build a solid relationship with them
- Clients can cancel their bookings in advance, freeing up slots for others
- Inform clients of the booking's acceptance or rejection, as well as its alteration or cancellation
- Export your client database and use their information for targeted email marketing
Keep your team ready
Send out automated notifications to you and your team to ensure that you are always prepared for new clients and upcoming bookings.
- No more late arrivals or clients waiting for a staff member
- Find out about new and cancelled bookings right away
- Get notifications about pending bookings
- The Reservio Business mobile app delivers notifications to smartphones
- Share business updates and tips with your staff
Count on a 98% text message read rate
Make the most of automated reminders sent directly to clients' phones.
- The most convenient way to see reminders, all you need is your cell phone
- 90% of text messages are read within 3 minutes
- 60% of clients prefer SMS reminders over email information
Automatic emails are completely free
With an unlimited text length, you can give your clients all of the information they need. They will know what to expect and how to prepare in advance.
- Sending emails for free
- Emails can include a direct cancellation button
- Create a database of your clients' email addresses
- Promote your business using email marketing