Transparent fees for your transactions

Free

Great choice for new businesses at the beginning of their journey.

Starter

Perfect for solo professionals who need smart tools to manage bookings.

Standard

Made for small businesses focused on building customer loyalty.

Best Value

Pro

Designed for larger teams looking for an all-in-one management software.

Fees from

3.00%

+ $2.55 per transaction

Set up payments

Fees from

1.89%

+ $2.55 per transaction

Set up payments

Fees from

1.39%

+ $2.55 per transaction

Set up payments

Fees from

1.19%

+ $2.55 per transaction

Set up payments

Free

Great choice for new businesses at the beginning of their journey.

Fees from

3.00%

+ $2.55 per transaction

Set up payments

Starter

Perfect for solo professionals who need smart tools to manage bookings.

Fees from

1.89%

+ $2.55 per transaction

Set up payments

Standard

Made for small businesses focused on building customer loyalty.

Fees from

1.39%

+ $2.55 per transaction

Set up payments

Best Value

Pro

Designed for larger teams looking for an all-in-one management software.

Fees from

1.19%

+ $2.55 per transaction

Set up payments

Transaction services included in every plan

Payment gateway: Free
Refund processing: Free
Payouts: Free
Chargeback handling:
$205

Supported payment options

How are payment fees calculated?

To ensure transparency and competitive pricing, we use the MIF++ model, which adjusts fees based on the type of card the buyer uses.

What is the MIF++ model used for fee calculation?

The MIF++ (MIF = Multilateral Interchange Fee) is a transparent fee structure we use to calculate your card transaction costs, ensuring you only pay the actual fees—without hidden charges. In compliance with the Regulation of the European Parliament and the European Council on Interchange Fees, the MIF++ model applies a dynamic transaction fee based on the type of card your customer uses, ensuring transparency, fairness, and adherence to regulated pricing standards.

How it works in payment process:

Your customer initiates the payment.
You (the merchant) accept and process the payment through Reservio.
The card issuer (your customer’s bank) charges a regulated interchange fee (MIF) as a percentage of the transaction.
The card network (Visa/Mastercard) applies a card-issuing company fee, which depends on the card type and region.
Reservio (as the payment processor) handles transaction authorization and settlement, applying a transaction processing fee to cover operational costs.

As the merchant, you pay card processing fees, which include the interchange fee paid to the issuing bank for authorization, a portion of that fee allocated to card issuers, and the transaction processing fee.

How is the MIF++ fee model structured?

The MIF++ model is composed of three key components:

1. Interchange fee: This fee applies to each transaction between the card issuer and the merchant and represents the largest portion of card payment fees. Within the European Union, interchange fees are regulated and cannot exceed 0.2% for debit cards and 0.3% for credit cards. However, fees for non-regulated cards may be higher. For the most up-to-date rates, please refer to the Visa and Mastercard websites. 

2. Card issuer fee: This fee is paid to card networks such as Visa and Mastercard for processing card transactions. It varies depending on the region where the card was issued—whether domestic, within the European Economic Area (EEA), or outside the EEA.

Overview of card company fees:

Domestic cards (issued in CZ):
- Mastercard: 0.20% + CZK 1.25
- Visa: 0.02% + CZK 0.25
EEA cards (issued within the EEA, outside CZ):
- Mastercard: 0.40% + CZK 1.25
- Visa: 0.22 % + CZK 0.25
Cards outside the EEA:
- Mastercard: 1.00 % + CZK 4.01
- Visa: 0.70 % + CZK 2.51

	Mastercard	VISA
Domestic cards	0.20 + CZK 1.25	0.02 + CZK 0.25
EEA cards	0.40 + CZK 1.25	0.22 + CZK 0.25
Cards outside the EEA	1.00 + CZK 4.01	0.70 + CZK 2.51

3.Transaction processing fee: This fee covers the costs of system operations and integration with card networks to authorize and settle transactions and is paid to the company that processes the transaction.

How do the final payment fees look?

The final transaction fee is determined as the sum of the interchange fee, the card company fee, and the processing fee. For unregulated cards, rates may vary depending on the card type and the terms set by the card companies.

Examples of fees for Visa cards

	Free Set up payments	Starter from CZK 184 / month Set up payments	Standard from CZK 368 / month Set up payments	Pro Best value from CZK 738 / month Set up payments
VISA Debit Consumer Cards Domestic	3.00 + CZK 2.55	1.89 + CZK 2.55	1.39 + CZK 2.55	1.19 + CZK 2.55
VISA Debit Consumer Cards EEA	3.20 + CZK 2.55	2.09 + CZK 2.55	1.59 + CZK 2.55	1.39 + CZK 2.55
VISA Debit Consumer Cards outside the EEA (NR)	3.68 + CZK 4.81	2.57 + CZK 4.81	2.07 + CZK 4.81	1.87 + CZK 4.81

Examples of fees for Mastercard cards

	Free Set up payments	Starter from CZK 184 / month Set up payments	Standard from CZK 368 / month Set up payments	Pro Best value from CZK 738 / month Set up payments
Mastercard Debit Consumer Cards Domestic	3.18 + CZK 3.55	2.07 + CZK 3.55	1.57 + CZK 3.55	1.37 + CZK 3.55
Mastercard Debit Consumer Cards EEA	3.38 + CZK 3.55	2.27 + CZK 3.55	1.77 + CZK 3.55	1.57 + CZK 3.55
Mastercard Debit Consumer Cards outside the EEA (NR)	3.98 + CZK 6.31	2.87 + CZK 6.31	2.37 + CZK 6.31	2.17 + CZK 6.31

Trusted by 500,000+ businesses worldwide

It’s a simple and easy-to-use system that saves us a lot of time. Both we and our customers are really happy with it! They especially appreciate being able to book anytime and getting appointment reminders via SMS.

Ondra & JaroslavSeladon Barbers Club

Reservio helps me manage my appointments like a personal assistant. Clients book at their convenience, reminders reduce no-shows, and I can focus fully on my clients. The mobile app makes it easy to stay on top of my schedule anytime.

Paula OrtizPsic. Paula Ortiz

This booking system has made scheduling appointments so much easier for me. It sends reminders, allows clients to manage their bookings, and thanks to the calendar integration, I can easily plan my free time with my family.

Lenka HanáčkováMaderoterapie UH

Reservio is a very useful scheduling tool for both companies and their clients. The mobile app is great when you’re on the move. The loyalty program with memberships and gift cards and online marketing tools give us many ways to reach more clients.

Michaela VejrostováProjekt do sebe

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